Trust Center

We enable over 4,000 organizations across Europe to deliver exceptional business services, with a central focus on earning and maintaining your trust.

Architecture

Security is front of mind when designing our applications and business processes. The Verified’s Cloud security architecture is designed with consideration of a broad range of industry standards and frameworks and in tandem with our internal threat modeling process. It is designed to balance the need for flexibility with the need for effective controls to ensure confidentiality, integrity, and availability of our customers' data.

Applications

Development security, data security & information lifecycle management.

Security

Encryption, threat and vulnerability management, security incident management.

Infrastructure

Asset management, access control, operations, communications security.

Data Center & Offices

Verified is using the industry leading cloud provider AWS which has relevant physical security controls in place, validated by external assessments such as SOC 1/ISAE 3402, SOC 2, SOC 3. Physical and environmental security.

Corporate

Security governance, organization of security, personnel security, supplier & third-party data management, mobile security, business continuity, audit/compliance, data privacy.

Network

We practice a layered approach to network access, with controls at each layer of the stack.

We control access to our sensitive networks through the use of virtual private cloud (VPC) routing, firewall rules, and software defined networking. All connectivity is encrypted by default.

Staff connectivity requires device certificates, multi-factor authentication, and use of proxies for sensitive network access. Access to customer data requires explicit review and approval.

We have also implemented intrusion detection and prevention systems in both our office and production networks to identify potential security issues.

The Verified Platform

Threat modeling is used to ensure that we are designing in the right controls for the threats we face.

During the product planning and design phase, we use threat modeling to understand the specific security risks associated with a product or feature. Generally speaking, threat modeling is a brainstorm session between engineers, security engineers, architects, and product managers of an application or service. Threats are identified and prioritized, and that information feeds controls into the design process and supports targeted review and testing in later phases of development.

We use the STRIDE Threat Model framework. STRIDE is an acronym for a common set of security concerns: Spoofing, Tampering, Reputation, Information Disclosure, Denial of Service, and Elevation of Privilege. We utilize threat modeling early in the design process and often can ensure that relevant security configuration and controls are designed to mitigate threats specific to each product or feature we develop.

Amazon

Description and relevant certification

Hosting of our platform for our operational services storage ISO/IEC 27001:2013, SOCI-III, PCI DSS and more.

Company ID and address

Org no: 516411-0669, Kungsgatan 49, 111 22 Stockholm, Sverige

Processing customers data

Processing customers data

Region

EU

Bronnoysundregistrene

Description and relevant certification

Lookup services

Company ID and address

974 760 673, Brønnøysundregistera, Postboks 900, 8910 Brønnøysund

Processing customers data

Yes

Region

EU

Code 11

Description and relevant certification

Operational, monitor and support services. ID: 926 534 173

Company ID and address

@MESH: Tordenskioldsgate 2, 0160 Oslo, Norway

Processing customers data

If customer uses the service

Region

EU

Datadog

Description and relevant certification

Use logdata for Observability, monitoring and security purposes. Read more: https://trust.datadoghq.com/.

Company ID and address

Datadog, Inc. 620 8th Ave 45th Floor, New York, NY 10018 USA https://trust.datadoghq.com/

Processing customers data

Yes

Region

EU

Dun & Bradstreet (former Bisnode)

Description and relevant certification

Lookup services

Company ID and address

Org no: 556341-5685, Rosenborgsgatan 4-6, Solna, Sweden

Processing customers data

Yes, from Dec 27, 2023

Region

EU

EID Easy OÜ

Description and relevant certification

Signing, authentication

Company ID and address

14080014, Telliskivi tn 60/1, Tallinn, Estonia, 10412

Processing customers data

If customer uses the service

Region

EU

Finansiell ID-Teknik BID AB

Description and relevant certification

Signing, authentication, lookup services with BankID SE

Company ID and address

556630-4928, Södra Kungstornet; Kungsgatan 33; 111 56 Stockholm

Processing customers data

If customer uses the service

Region

EU

Google Ireland Limited

Description and relevant certification

Storage of files that enables the customer to maintain the text and its translations to different languages that are used if the service “smart forms” is used.

Company ID and address

ISO/IEC 27001:2013, SOC 2, CSA STAR and more: https://cloud.google.com/security IEno 6388047V, Gordon House, Barrow Street, Dublin 4

Processing customers data

If customer uses the service

Region

EU if customer select to use the service

MongoDB Limited

Description and relevant certification

Storage of process data generated and could be used during usage of some of our services as custom flows and AML.

Company ID and address

ISO/IEC 27001:2013, SOC 2, PCI DSS and more: Number One Ballsbridge, Ballsbridge, Dublin 4, Ireland

Processing customers data

Region

EU if customer select to use the service

Nets AS

Description and relevant certification

Signing, authentication, payments, lookup services

Company ID and address

556630-4928, Södra Kungstornet; Kungsgatan 33; 111 56 Stockholm

Processing customers data

No, only hosting service. Will be replaced with AWS

Region

EU

Plisec AB

Description and relevant certification

Lookup services supporting AML and KYC compliance

Company ID and address

559161-4275, Dansbanevägen, 16, 126 31 Hägersten, Sweden

Processing customers data

If customer uses the service

Region

EU

Tagd AB

Description and relevant certification

Operational services for contract management.

Company ID and address

559364-3058
Skogsfrugränd 1, 16762 Bromma, Sweden

Processing customers data

If customer select to use the service.

Region

EU

Trapets AB

Description and relevant certification

Signing, authentication, payments, lookup services

Company ID and address

Org no: 556586-4773, Kungsgatan 56, 111 22 Stockholm, Sweden

Processing customers data

If customer select to use the service

Region

EU

Vipps AS

Description and relevant certification

Signing, authentication, payments, lookup services

Company ID and address

918 713 867, Postboks 9236 Grønland, 0134 Oslo

Processing customers data

If customer uses the service

Region

EU

Zendesk, Inc.

Description and relevant certification

Tool for our customer support services and ticket application. Contains information provided by the customer and support staff about the service. ISO 27001:18, AICPA, SOCII etc. See: https://www.zendesk.com/product/zendesk-security/

Company ID and address

EIN no: 26-4411091, SEC CIK #0001463172, 989 Market St, San Francisco, CA 94103

Processing customers data

If customer uses the service

Region

EU

Basic electronic - Level 2

Character

Quick and easy

Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)

  • Customer on-boarding
  • Signing when receiving a parcel

Type

Touch ID, Email, SMS OTP

Advanced electronic - Level 3

Character

  • Linked to signer
  • Increased legally binding proof
  • More trustworthy than basic electronic signature

Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)

  • Loan application
  • Employment contracts
  • Insurance documents
  • Documents from public authorities

Type

SMS OTP, Mail OTP, BankID Sweden, BankID Norway, FTN, NemID

Qualified electronic - Level 4

Character

  • Highest level of security
  • Personal link to signer
  • Digital equivalent of a written signature
  • Legal obligation

Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)

  • Loan application
  • Employment contracts
  • Insurance documents
  • Documents from public authorities

Type

BankID Norway

Standard

ISO 27001

Sponsor

International Organization for Standardisation

Status

Certified ISO 27001 is specification for an information security management system (ISMS), which is a framework for an organization's information risk management processes.

Standard

BankID

Sponsor

BankID

Status

Verified is a compliant partner and issuer of BankID in Norway and Sweden. Merchants get their certificates issued through Verified. Verified adheres to the current requirements of BankID to keep this status/position. BankID meets the banks’ own high standards for Internet banking security.