We enable over 4,000 organizations across Europe to deliver exceptional business services, with a central focus on earning and maintaining your trust.
Security Processes
We acknowledge that there is always margin for error. We are proactive in detecting security issues, which allows us to address identified gaps as soon as possible to minimize the damage.
Security Incident Management
Our routines, speed and efficiency aim to keep any incident impact as low as possible, in the unlikely event of a security incident.
The security team at Verified aggregates logs from various sources in the hosting infrastructure. Our internal processes define how these alerts are triaged, investigated further, and escalated appropriately. Our customers and the wider community are encouraged to report suspected security incidents through Verified Support.
In the event of a serious security incident, Verified has access to the expertise internally - and through external subject matter experts - to investigate incidents and mitigate them until closure. The database of our security incidents is cataloged against the ITIL Framework.
Vulnerability Management
We have an extensive vulnerability management program to ensure that we are actively seeking out weaknesses that may be present in our environment.
Apart from our product-specific vulnerability management practices, our security team performs on-going network vulnerability scans of both our internal and external infrastructure using an industry leading vulnerability scanner.
We also use specialist security consulting firms to complete penetration tests on high-risk products and infrastructures. Internal processes are in place to review any reported vulnerabilities and act on them.
Amazon
Description and relevant certification
Hosting of our platform for our operational services storage ISO/IEC 27001:2013, SOCI-III, PCI DSS and more.
Company ID and address
Org no: 516411-0669, Kungsgatan 49, 111 22 Stockholm, Sverige
Processing customers data
Processing customers data
Region
EU
Bronnoysundregistrene
Description and relevant certification
Lookup services
Company ID and address
974 760 673, Brønnøysundregistera, Postboks 900, 8910 Brønnøysund
Processing customers data
Yes
Region
EU
Code 11
Description and relevant certification
Operational, monitor and support services. ID: 926 534 173
Company ID and address
@MESH: Tordenskioldsgate 2, 0160 Oslo, Norway
Processing customers data
If customer uses the service
Region
EU
Datadog
Description and relevant certification
Use logdata for Observability, monitoring and security purposes. Read more: https://trust.datadoghq.com/.
Company ID and address
Datadog, Inc. 620 8th Ave 45th Floor, New York, NY 10018 USA https://trust.datadoghq.com/
Processing customers data
Yes
Region
EU
Dun & Bradstreet (former Bisnode)
Description and relevant certification
Lookup services
Company ID and address
Org no: 556341-5685, Rosenborgsgatan 4-6, Solna, Sweden
Processing customers data
Yes, from Dec 27, 2023
Region
EU
EID Easy OÜ
Description and relevant certification
Signing, authentication
Company ID and address
14080014, Telliskivi tn 60/1, Tallinn, Estonia, 10412
Processing customers data
If customer uses the service
Region
EU
Finansiell ID-Teknik BID AB
Description and relevant certification
Signing, authentication, lookup services with BankID SE
Company ID and address
556630-4928, Södra Kungstornet; Kungsgatan 33; 111 56 Stockholm
Processing customers data
If customer uses the service
Region
EU
Google Ireland Limited
Description and relevant certification
Storage of files that enables the customer to maintain the text and its translations to different languages that are used if the service “smart forms” is used.
Company ID and address
ISO/IEC 27001:2013, SOC 2, CSA STAR and more: https://cloud.google.com/security IEno 6388047V, Gordon House, Barrow Street, Dublin 4
Processing customers data
If customer uses the service
Region
EU if customer select to use the service
MongoDB Limited
Description and relevant certification
Storage of process data generated and could be used during usage of some of our services as custom flows and AML.
Company ID and address
ISO/IEC 27001:2013, SOC 2, PCI DSS and more: Number One Ballsbridge, Ballsbridge, Dublin 4, Ireland
Processing customers data
Region
EU if customer select to use the service
Nets AS
Description and relevant certification
Signing, authentication, payments, lookup services
Company ID and address
556630-4928, Södra Kungstornet; Kungsgatan 33; 111 56 Stockholm
Processing customers data
No, only hosting service. Will be replaced with AWS
Region
EU
Plisec AB
Description and relevant certification
Lookup services supporting AML and KYC compliance
Company ID and address
559161-4275, Dansbanevägen, 16, 126 31 Hägersten, Sweden
Processing customers data
If customer uses the service
Region
EU
Tagd AB
Description and relevant certification
Operational services for contract management.
Company ID and address
559364-3058
Skogsfrugränd 1, 16762 Bromma, Sweden
Processing customers data
If customer select to use the service.
Region
EU
Trapets AB
Description and relevant certification
Signing, authentication, payments, lookup services
Company ID and address
Org no: 556586-4773, Kungsgatan 56, 111 22 Stockholm, Sweden
Processing customers data
If customer select to use the service
Region
EU
Vipps AS
Description and relevant certification
Signing, authentication, payments, lookup services
Company ID and address
918 713 867, Postboks 9236 Grønland, 0134 Oslo
Processing customers data
If customer uses the service
Region
EU
Zendesk, Inc.
Description and relevant certification
Tool for our customer support services and ticket application. Contains information provided by the customer and support staff about the service. ISO 27001:18, AICPA, SOCII etc. See: https://www.zendesk.com/product/zendesk-security/
Company ID and address
EIN no: 26-4411091, SEC CIK #0001463172, 989 Market St, San Francisco, CA 94103
Processing customers data
If customer uses the service
Region
EU
Basic electronic - Level 2
Character
Quick and easy
Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)
- Customer on-boarding
- Signing when receiving a parcel
Type
Touch ID, Email, SMS OTP
Advanced electronic - Level 3
Character
- Linked to signer
- Increased legally binding proof
- More trustworthy than basic electronic signature
Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)
- Loan application
- Employment contracts
- Insurance documents
- Documents from public authorities
Type
SMS OTP, Mail OTP, BankID Sweden, BankID Norway, FTN, NemID
Qualified electronic - Level 4
Character
- Highest level of security
- Personal link to signer
- Digital equivalent of a written signature
- Legal obligation
Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)
- Loan application
- Employment contracts
- Insurance documents
- Documents from public authorities
Type
BankID Norway
Standard
ISO 27001
Sponsor
International Organization for Standardisation
Status
Certified ISO 27001 is specification for an information security management system (ISMS), which is a framework for an organization's information risk management processes.
Standard
BankID
Sponsor
BankID
Status
Verified is a compliant partner and issuer of BankID in Norway and Sweden. Merchants get their certificates issued through Verified. Verified adheres to the current requirements of BankID to keep this status/position. BankID meets the banks’ own high standards for Internet banking security.
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