Trust Center

We enable over 4,000 organizations across Europe to deliver exceptional business services, with a central focus on earning and maintaining your trust.

Security Processes

We acknowledge that there is always margin for error. We are proactive in detecting security issues, which allows us to address identified gaps as soon as possible to minimize the damage.

Security Incident Management

Our routines, speed and efficiency aim to keep any incident impact as low as possible, in the unlikely event of a security incident.

The security team at Verified aggregates logs from various sources in the hosting infrastructure. Our internal processes define how these alerts are triaged, investigated further, and escalated appropriately. Our customers and the wider community are encouraged to report suspected security incidents through Verified Support.

In the event of a serious security incident, Verified has access to the expertise internally - and through external subject matter experts - to investigate incidents and mitigate them until closure. The database of our security incidents is cataloged against the ITIL Framework.

Vulnerability Management

We have an extensive vulnerability management program to ensure that we are actively seeking out weaknesses that may be present in our environment.

Apart from our product-specific vulnerability management practices, our security team performs on-going network vulnerability scans of both our internal and external infrastructure using an industry leading vulnerability scanner.

We also use specialist security consulting firms to complete penetration tests on high-risk products and infrastructures. Internal processes are in place to review any reported vulnerabilities and act on them.

Amazon

Description and relevant certification

Hosting of our platform for our operational services storage ISO/IEC 27001:2013, SOCI-III, PCI DSS and more.

Company ID and address

Org no: 516411-0669, Kungsgatan 49, 111 22 Stockholm, Sverige

Processing customers data

Processing customers data

Region

EU

Bronnoysundregistrene

Description and relevant certification

Lookup services

Company ID and address

974 760 673, Brønnøysundregistera, Postboks 900, 8910 Brønnøysund

Processing customers data

Yes

Region

EU

Datadog

Description and relevant certification

Use logdata for Observability, monitoring and security purposes. Read more: https://trust.datadoghq.com/.

Company ID and address

Datadog, Inc. 620 8th Ave 45th Floor, New York, NY 10018 USA https://trust.datadoghq.com/

Processing customers data

Yes

Region

EU

Dun & Bradstreet

Description and relevant certification

Lookup services

Company ID and address

Org no: 556341-5685, Rosenborgsgatan 4-6, Solna, Sweden

Processing customers data

Yes, from Dec 27, 2023

Region

EU

EID Easy OÜ

Description and relevant certification

Signing, authentication

Company ID and address

14080014, Telliskivi tn 60/1, Tallinn, Estonia, 10412

Processing customers data

If customer uses the service

Region

EU

Finansiell ID-Teknik BID AB

Description and relevant certification

Signing, authentication, lookup services with BankID SE

Company ID and address

556630-4928, Södra Kungstornet; Kungsgatan 33; 111 56 Stockholm

Processing customers data

If customer uses the service

Region

EU

Google Ireland Limited

Description and relevant certification

Storage of files that enables the customer to maintain the text and its translations to different languages that are used if the service “smart forms” is used.

Company ID and address

ISO/IEC 27001:2013, SOC 2, CSA STAR and more: https://cloud.google.com/security IEno 6388047V, Gordon House, Barrow Street, Dublin 4

Processing customers data

If customer uses the service

Region

EU if customer select to use the service

IN Groupe Trust Services ApS

Description and relevant certification

Offer eID (MitID in Denmark)

Company ID and address

C/O IN Groupe Denmark A/S
Teknikerbyen 5, 2.
Søllerød
2830 Virum

Processing customers data

If customer select to use the service

Region

EU

MongoDB Limited

Description and relevant certification

Storage of process data generated and could be used during usage of some of our services as custom flows and AML.

Company ID and address

ISO/IEC 27001:2013, SOC 2, PCI DSS and more: Number One Ballsbridge, Ballsbridge, Dublin 4, Ireland

Processing customers data

Region

EU if customer select to use the service

Nets AS

Description and relevant certification

Signing, authentication, payments, lookup services

Company ID and address

556630-4928, Södra Kungstornet; Kungsgatan 33; 111 56 Stockholm

Processing customers data

If customer uses the service.

Region

EU

Plisec AB

Description and relevant certification

Lookup services supporting AML and KYC compliance

Company ID and address

559161-4275, Dansbanevägen, 16, 126 31 Hägersten, Sweden

Processing customers data

If customer uses the service

Region

EU

Tagd AB

Description and relevant certification

Operational services for contract management.

Company ID and address

559364-3058
Skogsfrugränd 1, 16762 Bromma, Sweden

Processing customers data

If customer select to use the service.

Region

EU

Trapets AB

Description and relevant certification

Signing, authentication, payments, lookup services

Company ID and address

Org no: 556586-4773, Kungsgatan 56, 111 22 Stockholm, Sweden

Processing customers data

If customer select to use the service

Region

EU

Vipps AS

Description and relevant certification

Signing, authentication, payments, lookup services

Company ID and address

918 713 867, Postboks 9236 Grønland, 0134 Oslo

Processing customers data

If customer uses the service

Region

EU

Zendesk, Inc.

Description and relevant certification

Tool for our customer support services and ticket application. Contains information provided by the customer and support staff about the service. ISO 27001:18, AICPA, SOCII etc. See: https://www.zendesk.com/product/zendesk-security/

Company ID and address

EIN no: 26-4411091, SEC CIK #0001463172, 989 Market St, San Francisco, CA 94103

Processing customers data

If customer uses the service

Region

EU

Basic electronic - Level 2

Character

Quick and easy

Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)

  • Customer on-boarding
  • Signing when receiving a parcel

Type

Touch ID, Email, SMS OTP

Advanced electronic - Level 3

Character

  • Linked to signer
  • Increased legally binding proof
  • More trustworthy than basic electronic signature

Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)

  • Loan application
  • Employment contracts
  • Insurance documents
  • Documents from public authorities

Type

SMS OTP, Mail OTP, BankID Sweden, BankID Norway, FTN, MitID

Qualified electronic - Level 4

Character

  • Highest level of security
  • Personal link to signer
  • Digital equivalent of a written signature
  • Legal obligation

Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)

  • Loan application
  • Employment contracts
  • Insurance documents
  • Documents from public authorities

Type

BankID Norway

Standard

ISO 27001

Sponsor

International Organization for Standardisation

Status

Certified ISO 27001 is specification for an information security management system (ISMS), which is a framework for an organization's information risk management processes.

Standard

BankID

Sponsor

BankID

Status

Verified is a compliant partner and issuer of BankID in Norway and Sweden. Merchants get their certificates issued through Verified. Verified adheres to the current requirements of BankID to keep this status/position. BankID meets the banks’ own high standards for Internet banking security.