We enable over 4,000 organizations across Europe to deliver exceptional business services, with a central focus on earning and maintaining your trust.
Security
We believe all businesses have potential to do amazing things. Our mission is to unleash the potential in every business of every size and industry, and in turn, help advance these businesses through the power of software.
We know that your mission is as important to you as our mission is to us, and information is at the heart of all our businesses and lives. This is why customer trust is at the center of what we do and why security is our top priority. We’re transparent with our security program so you can feel informed and safe using our products and services.
The information on this page applies to Verified core services, Smart Flows and APIs unless otherwise noted.
Data Encryption
We protect your data with encryption in transit with TLS v1.3. We also support TLS v1.2 in case needed. We encrypt your data with AES 256 at rest.
Data Processors
Below are the subcontractors that Verified (service provider) can use for processing the customer’s information with our platform and internally for administration of the service. The list is kept up to date by the service provider in order to correctly reflect relevant subcontractors. If the service provider intends to change, remove, or add subcontractors for the processing of the customer’s information, the customer must be notified in advance. Before the service provider begins collaboration with a new assistant, the customer will be informed in good time before the collaboration begins. The list contains all our subcontractors for all our markets.
It is not necessary nor probable that a customer uses all of these when using our services. Subcontractors referred to as “Lookup services” are options that customers can make.
Subcontractor list last updated: May 8, 2024
Availability and continuity
We maintain high levels of availability with multiple redundant AWS data centers in Sweden and robust Disaster Recovery and Business Continuity programs.
Key security offerings
- Data encryption in transit
- Data encryption at rest
- SSO with multiple authentication schemes (OIDC and SAML)
Cloud Product Security
Security is built into the fabric of our cloud products. We employ numerous controls to safeguard your data including encryption in transit and at rest across our cloud services, external vulnerability research such as our continuous penetration test program, and more.
Platform and network security
We perform rigorous security testing including threat-modeling, automated scanning, and third-party audits. If an incident occurs, we resolve the issue quickly using our security incident response practices,following the ITIL framework, and keep you informed with real-time system status on status.verified.eu
Security operations and best practices
Our dedicated security team approaches security holistically with a common controls framework. Security threats are prevented using our Verified Trust Management System (VTMS), secure software development practices, and industry-accepted operational practices.
Amazon
Description and relevant certification
Hosting of our platform for our operational services storage ISO/IEC 27001:2013, SOCI-III, PCI DSS and more.
Company ID and address
Org no: 516411-0669, Kungsgatan 49, 111 22 Stockholm, Sverige
Processing customers data
Processing customers data
Region
EU
Bronnoysundregistrene
Description and relevant certification
Lookup services
Company ID and address
974 760 673, Brønnøysundregistera, Postboks 900, 8910 Brønnøysund
Processing customers data
Yes
Region
EU
Datadog
Description and relevant certification
Use logdata for Observability, monitoring and security purposes. Read more: https://trust.datadoghq.com/.
Company ID and address
Datadog, Inc. 620 8th Ave 45th Floor, New York, NY 10018 USA https://trust.datadoghq.com/
Processing customers data
Yes
Region
EU
Dun & Bradstreet
Description and relevant certification
Lookup services
Company ID and address
Org no: 556341-5685, Rosenborgsgatan 4-6, Solna, Sweden
Processing customers data
Yes, from Dec 27, 2023
Region
EU
EID Easy OÜ
Description and relevant certification
Signing, authentication
Company ID and address
14080014, Telliskivi tn 60/1, Tallinn, Estonia, 10412
Processing customers data
If customer uses the service
Region
EU
Finansiell ID-Teknik BID AB
Description and relevant certification
Signing, authentication, lookup services with BankID SE
Company ID and address
556630-4928, Södra Kungstornet; Kungsgatan 33; 111 56 Stockholm
Processing customers data
If customer uses the service
Region
EU
Google Ireland Limited
Description and relevant certification
Storage of files that enables the customer to maintain the text and its translations to different languages that are used if the service “smart forms” is used.
Company ID and address
ISO/IEC 27001:2013, SOC 2, CSA STAR and more: https://cloud.google.com/security IEno 6388047V, Gordon House, Barrow Street, Dublin 4
Processing customers data
If customer uses the service
Region
EU if customer select to use the service
MongoDB Limited
Description and relevant certification
Storage of process data generated and could be used during usage of some of our services as custom flows and AML.
Company ID and address
ISO/IEC 27001:2013, SOC 2, PCI DSS and more: Number One Ballsbridge, Ballsbridge, Dublin 4, Ireland
Processing customers data
Region
EU if customer select to use the service
Nets AS
Description and relevant certification
Signing, authentication, payments, lookup services
Company ID and address
556630-4928, Södra Kungstornet; Kungsgatan 33; 111 56 Stockholm
Processing customers data
If customer uses the service.
Region
EU
Plisec AB
Description and relevant certification
Lookup services supporting AML and KYC compliance
Company ID and address
559161-4275, Dansbanevägen, 16, 126 31 Hägersten, Sweden
Processing customers data
If customer uses the service
Region
EU
Tagd AB
Description and relevant certification
Operational services for contract management.
Company ID and address
559364-3058
Skogsfrugränd 1, 16762 Bromma, Sweden
Processing customers data
If customer select to use the service.
Region
EU
Trapets AB
Description and relevant certification
Signing, authentication, payments, lookup services
Company ID and address
Org no: 556586-4773, Kungsgatan 56, 111 22 Stockholm, Sweden
Processing customers data
If customer select to use the service
Region
EU
Trust Services ApS
Description and relevant certification
Offer eID (MitID Erhverv in Denmark)
Company ID and address
c/o Nets Denmark A/S
Klausdalsbrovej 601
2750 Ballerup
Processing customers data
If customer select to use the service
Region
EU
Vipps AS
Description and relevant certification
Signing, authentication, payments, lookup services
Company ID and address
918 713 867, Postboks 9236 Grønland, 0134 Oslo
Processing customers data
If customer uses the service
Region
EU
Zendesk, Inc.
Description and relevant certification
Tool for our customer support services and ticket application. Contains information provided by the customer and support staff about the service. ISO 27001:18, AICPA, SOCII etc. See: https://www.zendesk.com/product/zendesk-security/
Company ID and address
EIN no: 26-4411091, SEC CIK #0001463172, 989 Market St, San Francisco, CA 94103
Processing customers data
If customer uses the service
Region
EU
Basic electronic - Level 2
Character
Quick and easy
Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)
- Customer on-boarding
- Signing when receiving a parcel
Type
Touch ID, Email, SMS OTP
Advanced electronic - Level 3
Character
- Linked to signer
- Increased legally binding proof
- More trustworthy than basic electronic signature
Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)
- Loan application
- Employment contracts
- Insurance documents
- Documents from public authorities
Type
SMS OTP, Mail OTP, BankID Sweden, BankID Norway, FTN, MitID
Qualified electronic - Level 4
Character
- Highest level of security
- Personal link to signer
- Digital equivalent of a written signature
- Legal obligation
Use cases (local regulations regarding the legal validity and the availability of level 4 signatures apply)
- Loan application
- Employment contracts
- Insurance documents
- Documents from public authorities
Type
BankID Norway
Standard
ISO 27001
Sponsor
International Organization for Standardisation
Status
Certified ISO 27001 is specification for an information security management system (ISMS), which is a framework for an organization's information risk management processes.
Standard
BankID
Sponsor
BankID
Status
Verified is a compliant partner and issuer of BankID in Norway and Sweden. Merchants get their certificates issued through Verified. Verified adheres to the current requirements of BankID to keep this status/position. BankID meets the banks’ own high standards for Internet banking security.
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